From 1 august 2018 nola.nova stops with the webshop.
NOLA.NOVA delivers all over the world with Post NL.
Once you made the payment of your order we'll do our best to deliver you parcel as soon as possible to Post NL.
You can follow the status of your order online at the 'order status' in your account.
We charge € 4,95 shipping costs for parcels in the Netherlands. For other countries outside the Netherlands we charge € 15,95 shipping costs. Once you've entered your address the shipping costs will be calculated automatically on your order.
FREE WORLD WIDE SHIPPING FOR ALL ORDERS OF € 100,- AND MORE!
If you have questions about the shipping costs and delivery time for your country please send us an e-mail to: firstname.lastname@example.org and we're happy to help you ; )
This is nola.nova's last month. You can only return your articles in the month july. From the 1st of August no returns will be taken back.
Log-in on your account at nolanova.com and follow the steps to return your order. If you do not have an account please send us an e-mail to email@example.com and let us know what article(s) you want to return and the reason why. Also mention your order number. You can send the article(s) to
1017 BV Amsterdam
Once we have received your return we will send you an e-mail and will transfer your money back.
The article can not we worn, washed, used or damaged. Articles that are used or damaged will not be accepted and will be send back to the sender. If you've received a damaged article please let us know asap.
If you don't inform us when you want to send something back we can not help you.
You're responsible for the costs and risks when you want to send back an article. Parcels that are not, or not enough franked will not be accepted.
Make sure you send the parcel by a track & trace code.
For orders above € 100,- and more you don't have to pay the shippingcosts. If you return articles and the total amount will not be € 100,- or more we will charge the shippingcosts.