FREE DELIVERY! At orders of € 100,- and more

Send & Retour

SHIPPING
NOLA.NOVA delivers all over the world with Post NL.
Once you made the payment of your order we'll do our best to deliver you parcel the same or the next day to Post NL.

STATUS
You can follow the status of your order online at the 'order status' in your account.

SHIPPING COSTS
We charge € 4,95 shipping costs for parcels in the Netherlands. For other countries outside the Netherlands we charge € 10,- shipping costs. Once you've entered your address the shipping costs will be calculated automatically on your order.

FREE WORLD WIDE SHIPPING FOR ALL ORDERS OF € 100,- AND MORE!

If you have questions about the shipping costs and delivery time for your country please send us an e-mail to: info@nolanova.nl and we're happy to help you  ; )


RETURN
If you're not satisfied with your order you can send this back within 14 days.

HOW TO RETURN:  

  1. Send us an e-mail with the reason why you want to return your article to info@nolanova.nl.

    Don't forget to mention your order number!
  2. You'll receive an e-mail back with our confirmation.
  3. Send the parcel back to the following address:
    NOLA.NOVA
    Herengracht 527
    1017 BV  Amsterdam
    The Netherlands
  4. When we've received your parcel we'll let you know by sending you an e-mail.
  5. We'll transfer your money back to your bank account asap.

 
CONDITIONS
The article can not we worn, washed, used or damaged. Articles that are used or damaged will not be accepted and will be send back to the sender. If you've received a damaged article please let us know asap.

If you don't inform us when you want to send something back we can not help you.

You're responsible for the costs and risks when you want to send back an article. Parcels that are not, or not enough franked will not be accepted.
Make sure you send the parcel by a track & trace code.

For orders above € 100,- and more you don't have to pay the shippingcosts. If you return articles and the total amount will not be € 100,- or more we will charge the shippingcosts.

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