FREE DELIVERY! At orders of € 100,- and more

Send & Retour

SHIPPING
NOLA.NOVA delivers all over the world with Post NL.
Once you made the payment of your order we'll do our best to deliver you parcel the same or the next day to Post NL.


STATUS
You can follow the status of your order online at the 'order status' in your account.

SHIPPING COSTS
We charge € 4,95 shipping costs for parcels in the Netherlands. For other countries outside the Netherlands we charge € 10,- shipping costs. Once you've entered your address the shipping costs will be calculated automatically on your order.

FREE WORLD WIDE SHIPPING FOR ALL ORDERS OF € 100,- AND MORE!

If you have questions about the shipping costs and delivery time for your country please send us an e-mail to: info@nolanova.nl and we're happy to help you  ; )


RETURN
If you're not satisfied with your order you can send this back within 14 days.

Log-in on your account at nolanova.com and follow the steps to return your order. If you do not have an account please send us an e-mail to info@nolanova.com and let us know what article(s) you want to return and the reason why. Also mention your order number. You can send the article(s) to 

NOLA.NOVA
Herengracht 527
1017 BV  Amsterdam
The Netherlands

Once we have received your return we will send you an e-mail and will transfer your money back.


CONDITIONS
The article can not we worn, washed, used or damaged. Articles that are used or damaged will not be accepted and will be send back to the sender. If you've received a damaged article please let us know asap.

If you don't inform us when you want to send something back we can not help you.

You're responsible for the costs and risks when you want to send back an article. Parcels that are not, or not enough franked will not be accepted.
Make sure you send the parcel by a track & trace code.

For orders above € 100,- and more you don't have to pay the shippingcosts. If you return articles and the total amount will not be € 100,- or more we will charge the shippingcosts.

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